Superb Shifts. A two-sided healthcare staffing platform serving 15,010 users and 158 senior living facilities.
Own all infrastructure, frontend, backend, security, and new feature development. Joined as a full-stack engineer, promoted to CTO 18 months in, sole engineer since October 2025.
UI and onboarding
Redesigned and refactored the UI across three user types (facilities, healthcare workers, admins) and iteratively overhauled the onboarding flow based on real user friction. Migrated all views to a consistent component library for visual and functional parity.
Email and comms
Designed an email marketing system from scratch: SendGrid on the backend, MJML responsive templates, a React Email Editor drag-and-drop builder on the frontend, and audience segmentation. Integrated a multi-channel communication layer spanning Stream Chat, Stream Video, Firebase push notifications, Twilio SMS, and SendGrid.
Admin and ops tooling
Grew the admin tooling to support 15,000+ user records at scale: worker search and filtering, shift metrics dashboards, event logging, user impersonation for debugging, bulk messaging, and PostHog analytics with feature flags. Optimized data-heavy pages with virtualized rendering and lightweight API endpoints.
Subcontractor portal
Identified an opportunity to bring third-party staffing agencies onto the platform as a new revenue channel. Built the portal end-to-end: full NestJS backend module, role-based access control, and contract management.